The "customer service" Tag
iPhone Wifi/Bluetooth Problems
I had some pretty major problems with my barely-month-old 3G iPhone this week. When I upgraded it to the 2.0.1 firmware (through iTunes, 100% legit, no jailbreaking, no unlocking, no hacks, no nothing) the first time it outright failed the update and went into Recovery Mode. So I restored it, and this time it completed the process. After ...
Comcast Modem Strangeness
I just had my internet die on me suddenly and inexplicably. Everything seemed fine, except I couldn't access any web pages.
After checking all the usual suspects, I noticed that even though the modem was assigning an IP address from Comcast, no packets were being received. None of the resets helped.
Finally I hopped on Comcast's live chat ...